Site5 Internet Solutions, Inc.

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Site5 is a privately-held California-based corporation, co-founded in 1998 by Matt Lightner and Rod Armstrong, two former webmasters and internet enthusiasts who both survived through poor experiences with web hosting and decided it was time to try to forge their own.

Office:
4210 S Creyts Rd
Lansing, 48917
United States

Editor Review

Hostcue Rating 7.0 - Good

Member's Rating 0.0

Pros 99.9% guaranteed uptime by the company and in case of downtimes the customers are credited. You get $50 credit if you are already hosting with another company plus the company also extends the offer 60-day money back guarantee. The unbeatable prices that start at 6.95/month. The company also provides excellent server and connection speed. No account suspension when there is traffic flux to your site.

Cons The hosting plans do not include a marketing package. The Indirect support methods like Knowledge Base and Interactive Tutorials are not available.

Who should use Site5 Internet Solutions, Inc.? If you are looking for an affordable host that offers you fast, powerful and reliable hosting services, Site5 is an excellent choice. The site is most suitable for personal sites and small businesses. With the introduction of their Super Hosting plans, an already great web host provider is even better. They make it easy to manage your account, access customer support and so much more. You can host multi accounts from just one hosting package and you never have to worry that your account will be suspended if you exceed traffic usage.

Review Breakdown

Price: 8

Value: 7

Service: 7 Site5 hosting plans provide you with more for your money that you are ever likely to find with another host. Site5 currently offers both Shared and Reseller Hosting Plans.

A. Shared Hosting Plans

Horsepower Plan
For the HorsePower Plan you get 3000MB disk space, 50GB bandwidth, unlimited sub-domains and MySQL database for just $6.95 per month.

True Multisite Plan
For the True Multisite Plan you get 50GB disk space, 12GB, and multiple sites for $21.95/month.


B. Reseller hosting Plan

With new Site5 hosting plans you will receive many unique hosting options. Site5 has introduced RapidFlex technology. With this technology you will never need to worry about having your account suspended for having too much traffic to your account. Site5 will be monitored for signs and excess traffic.

They have also included the feature of “ Fantastico Installer” a powerful tool that allows you to pre-install unlimited copies of dozens of scripts.

Site5 control panel is developed in-house called NetAdmin that lets you control every aspect of your hosting account including email, FTP, domains, statistics, pre-installed scripts and dozens of other features.


Praise be
Another unique feature at Site5 is that customers can log into a personalized space on this site, from where they can access their billing and account information, forums, support, web-mail and many more.

Technical Support: 5 The customer reviews about Site5 are absolutely amazing. Most of the time the response time has been recorded less than 5 minutes. But they humbly claim to solve these problems in 24 hrs or less.

The most common mode of contact with them is “E-mail ticketing System”. Most are responded in less than 15 minutes. For instant help during working hours they offer “ Live Chat” support. They offer a toll free number for sales and support as well.

For technical support besides email and live chat you can open a thread in their Forum. The forum is not tremendous but well managed. It looks like that Site5 is more concerned about personalized support than indirect support methods like Knowledge Base and Interactive Tutorials. But the direct support is highly efficient and second to none.

Setup Time: 6 The setup is instant with site5. If you are shifting your account from another company site5 would be happy to upload your files and data for you as well as setup all the details for you.

Customer Support Response Time: 6 The customer response time is really fast with e-mail. The toll free number is mainly for sales inquiries and the live chat is available for limited hours. Most of the queries are addressed within 24 hours

Server Speed: 7 There are over 75 servers in Site5. All servers are routinely upgraded to stay on- the-edge of leading technology. The servers are tested daily for speed and stability issues, and monitored 24/7 by skilled system administrators.

Connection Speed: 7 Their self-healing, multiple-redundant OC-48 Diverse Path (2.488 GBPS) connectivity means the highest speeds and degree of reliability from their servers to three of the largest and fastest backbone networks in the world: MCI/UUNET, Verio and SAVVIS (Cable & Wireless).