RackSpace

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Since our founding in 1998, thousands of our customers have realized success because they chose to do business with a managed hosting solutions specialist. Our managed hosting solutions approach is simple — build extensive expertise in managed hosting and stay focused on our customer. This comes to life in our unique philosophy of Fanatical Support™. It is what guides us to go above and beyond our customers' expectations when managing mission-critical hosting environments. While other business web hosting services are struggling to survive, we have maintained our profitability since February 2001 and are the fastest-growing managed hosting specialist in the world. Rackspace offers a wide range of managed services with proactive service level management, all based on the unique needs of each individual customer. Rackspace was founded on the principle that we would be a different kind of company to do business with — focusing on the customer, not just technology. This principle manifested in our leadership team, who coined the phrase Fanatical Support™ to describe our unique philosophy that guides us to go above and beyond our customers’ expectations. Starting with the CEO, Rackspace leaders embody the strengths that ensure we deliver on our promise.

Sales: 800 961 2888


Office:
9725 Datapoint Drive, Suite 100
San Antonio, 78229
Texas, United States

Review Breakdown

Price: 6 Rackspace Hosting provides web-hosting services from $7.50/mo. onwards. For their $7.50/mo. plan, you get 20 MB of storage and 2 GB of file transfer.

Value: 1

Service: 9 They made sure that their servers were ready for use before clients signed up so they could count on access the very second payment was received.

Technical Support: 8 Rackspace offers a multitude of great features to fit the needs of the heavy-duty user without confusing the first time web-hosting consumer and without 'dumbing it down' for the experienced user.

Setup Time: 8 Their servers are ready to use as soon as a client signs up for their account.

Customer Support Response Time: 8 Telephone: telephone service is 24/7 available and their toll free number is 1-877-765-2300
E-mail: you can compose email to them anytime and you will get the response shortly, any time you get trouble you can compose an email to support@Rackspace.com
Live chats: Live Chat support is 24/7/365, and we also have our extensive online knowledgebase, educational online tutorials, and powerful email help desk system to help resolve your issues.

Server Speed: 8 Virtual Private Server is hosted on a powerful dedicated server. The dedicated server operating system and various Internet services are partitioned into a limited number of, Virtual Private Servers. Each Virtual Private Server has their own online control panel with 4 levels of user access, which can be used to manage email, MySQL, Apache etc

Connection Speed: 1 Not Available.