Datapipe

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DataPipe’s hosting business began in 1998 with just three employees and less than 100 customers. Today, we are a global company, servicing more than 1,000 clients and managing more than 4,000 servers in the United States, Europe and Asia. While many hosting companies and ISP’s have failed, merged or re-organized, DataPipe’s management team has been in place since 1999. DataPipe has had 31 straight quarters of double digit growth and has been profitable for more than five years.A real person handles your every interaction with DataPipe. No auto attendants, no sitting on hold, no button pushing. You always deal with real people, who really care about the success of your business. Clients can rely upon our experienced and certified support professionals to provide outstanding service and support 24 hours a day, 365 days a year. We believe you build a great hosting company on a great network, great support, superior service and satisfied clients. DataPipe's primary investment is its employees. Staff and staffing levels are audited on a monthly basis to ensure our ability to maintain our industry leading standards of responsiveness and client satisfaction. We ensure adherence to support excellence through daily evaluations of client interactions and problem resolutions. This enables us to quickly identify and address any interaction or resolution that does not meet our standards

Sales: 888 749 5821


Office:
East Coast 80 River Street
Hoboken, 07030
New Jersey, United States

Review Breakdown

Price: 8 Our unmatched prices, quality service and good software support helps them to win the heart of our customers.

Value: 1

Service: 9 Datapipe.com sits comfortably among the best in the hosting business today. Datapipe.com is very well known for its services. With thousands of customers in more than 100 countries, a Datapipe.com host Web applications and provides dedicated Internet services for a wide variety of organizations.

Technical Support: 8 They have a knowledge base, which helps their customers to get the answer of a great deal of questions. Users can view flash tutorials online just to get help in order to setup their web site. You can also contact them by using their tool free number. A live chat support is also provided so that you can contact them for any help that you need.

Setup Time: 7 They setup your account on the same day when all of you forms are submitted. However, it takes few days to setup the domain name.

Customer Support Response Time: 8 Once you have submitted your complain it will be answered to you with in 24 hours of time providing their full help to you.

Server Speed: 9 • 100% Owned and Operated by Datapipe.com
• Cisco Core Routers
• Multi-homed, Redundant, Secure Network
• Tier-1 DS-3 and 100Mbps Circuits
• BGP4 Routing Across all Carriers
• Gig-E Internal Backbone
• Own Power Distribution System
• Cummins Generator and APC UPS array
• 20+ ton Carrier AC units
• Video Survellience System
• Motion Detectors w/ Chubb Security
• Onsite Security Guard
• Onsite Municipal Police Detatchment
• Network Monitoring and Alert Notification
• 99.999% Network Uptime Track Record

Connection Speed: 9 They have a high connection speed, as their connections are setup with Tier-1 DS-3 and 100Mbps Circuits